Shipping policy
At Ezio&Co, we know that timely and reliable shipping is key to a great shopping experience. Please take a moment to review our shipping policy:
Processing Time
We strive to process and ship orders within 1 business day from the purchase date, excluding weekends and holidays. Please note that during peak seasons or promotional periods, processing and shipping times may be longer. We appreciate your understanding during these times.
Shipping Methods
To meet your needs, we offer a variety of shipping options, including standard and express services. The availability of these methods may vary based on your location and the items in your order.
Shipping Rates
Shipping rates are determined by the weight, dimensions, and destination of your order.
Delivery Time
Delivery times vary depending on the shipping method you choose and the destination of your order. Our estimated delivery time ranges from 1 to 10 business days. Please be aware that unforeseen factors like weather delays, customs clearance, or carrier issues may affect delivery times.
Change of Address
If you need to update the shipping address for an order you've placed, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once the order has entered the shipping process.
Order Cancellation
We work to ship orders as quickly as possible. Once your order enters processing, it’s on its way to you soon after. Because of our rapid processing times, we cannot guarantee changes or cancellations once an order has been processed. Please contact our customer care team at info@ezioandco.online, and we’ll do our best to assist you.
For any questions or concerns about our shipping policy, please reach out to our customer care team at info@ezioandco.online.